Common Questions
Most Popular Questions
You can call our office at 870.368.0022 or ring us toll free at 844.316.0022
We accept most credit cards except American Express. You can provide your card information securely online.
Yes, you can authorize Izard County Propane to store your card for future payments.
You can still submit your contact information, and we’ll assist in processing your payment.
We deliver to Baxter, Izard, Stone, Fulton, Independence, and Sharp counties.
Contact our office directly during business hours for support.
You can order propane in several ways to fit your needs:
- Online Order Request: Visit our website and navigate to the "Order Propane" section. Fill out the form with your name, address, contact information, and the amount of propane you need. Once submitted, a representative will confirm your order and schedule the delivery.
- Phone Order: Call our office during business hours, and our customer service team will assist you in placing an order. We can help answer any questions you have about the amount of propane you might need based on your household usage and provide an estimated delivery time.
- Scheduled Deliveries: For added convenience, you may set up a scheduled delivery option to ensure that your propane tank is always filled at regular intervals, based on your usage pattern. This option can be particularly helpful during peak seasons to prevent shortages.
- Emergency Delivery: In urgent situations, we offer emergency delivery services. Additional fees may apply, and availability depends on current demand and weather conditions. Contact our office for assistance if you need an immediate propane refill.
- Tank Monitoring Program: For customers who want even more peace of mind, we offer a tank monitoring program that uses remote technology to track your tank levels. When the propane level gets low, we automatically schedule a refill. This is ideal for customers who prefer a hands-off approach to managing their propane supply.
By choosing one of these options, you can ensure a reliable propane supply tailored to your needs.
We offer various sizes, including small tanks for home use and larger tanks for commercial needs. Contact us to discuss the best tank size for your requirements.
The rental fee generally includes regular maintenance, inspections, and service support. Additional fees may apply for refills and other services.
Yes, you have the option to buy a tank. Our team can guide you through choosing the right size and arrange installation.
After selecting a tank, we’ll schedule an installation date, ensuring compliance with all safety regulations. Our technicians handle the setup and provide safety guidance.
Routine maintenance is included for rentals. For purchased tanks, we recommend regular servicing, which can be arranged through our team.
Yes, we offer flexibility if you decide to purchase a tank after renting. Contact us for details on transitioning to ownership.
Commercial Propane Tanks and Rentals Popular Questions
We offer a range of tank sizes for commercial applications, from smaller 250-gallon tanks to large, industrial-sized tanks. Our team can help determine the best size based on your business's propane needs.
Yes, we provide bulk propane delivery services for high-demand operations such as manufacturing, agriculture, and hospitality. We can set up regular deliveries based on your usage schedule.
Absolutely. We offer both rental and purchase options for commercial tanks. Our rental agreements include regular maintenance and inspection, helping your business stay compliant with safety standards.
We work with you to select the right tank size and schedule an installation at your convenience. Our technicians ensure the setup meets safety codes and provide an overview of safe usage practices.
Yes, we offer automatic refill services, which are highly beneficial for businesses with consistent usage. We use tank monitoring technology to refill based on real-time levels, ensuring you never run out of propane.
Yes, we provide emergency refills for our commercial clients. In cases of high demand or unexpected depletion, you can contact us for priority service.
Purchasing a tank can be cost-effective for businesses with long-term, high-volume needs, as it eliminates recurring rental fees. We offer guidance on whether purchasing or renting is more economical for your specific situation.
For rental tanks, maintenance and inspections are included. If you own the tank, we recommend regular servicing to ensure safety and efficiency, which we can arrange as part of a service agreement.
We serve a wide range of industries, including agriculture, hospitality, manufacturing, and construction. Propane can power machinery, provide heating, and serve various other energy needs efficiently.
If you’re relocating, contact us to discuss tank removal, reinstallation, or transfer services. Our technicians handle all the necessary steps to ensure a smooth transition while adhering to safety regulations.